Features
Widget
- ~10 KB, duplicate‑proof loader
- Appearance controls and live preview
- WordPress plugin and demo page
Dashboard
- Team invites, roles, avatars
- Missed‑chat emails and notifications
- Routing: manual or round‑robin
Privacy & AI
- Ephemeral by default; optional 30‑day history
- JWT secure, HTTPS, nightly cleanup
- AI copilot via OTTO Workers
Operator tools
- Live session preview with claim/assign
- Desktop/browser notifications
- Team invites and roles (owner/admin/agent)
- Copy controls: header, subtitle, buttons, placeholders